1. Introduction
Better My English is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding that information.
2. Information We Collect
We may collect the following types of personal information:
- Your name and email address when you make a booking or contact us.
- Payment information processed securely through our booking platform (we do not store card details directly).
- Any information you voluntarily provide, such as your English level or learning goals.
- Basic usage data collected automatically when you visit our website (e.g. pages viewed, browser type).
3. How We Use Your Information
We use your personal information to:
- Confirm and manage your bookings.
- Send you lesson links and reminders.
- Respond to your enquiries.
- Improve our website and services.
We will never sell your personal information to third parties.
4. Third-Party Services
We use trusted third-party tools to operate our services, including booking and payment platforms, and Google Meet for lesson delivery. These services have their own privacy policies and handle data in accordance with applicable laws.
5. Data Retention
We retain your personal information only for as long as necessary to provide our services or as required by law. You can request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Withdraw consent to marketing communications at any time.
7. Cookies
Our website may use basic cookies to improve your browsing experience. These are not used to track you across other websites or for advertising purposes.
8. Contact
If you have any questions about this privacy policy or how your data is handled, please get in touch.